To establish almost any business takes, among other things, hard work, dedication and sacrifice. Globally, well over 90% of businesses are classified as micro-enterprises, that is having less 10 employees, and in many instances, they comprise just the business owner. A recent survey conducted by the Jamaica Business Development Corporation (JBDC) revealed that the incorporation of ICT/technology was “an area of major need” for Jamaica’s micro, small and medium enterprises (MSMEs) (Source: Jamaica Gleaner). According to the JBDC’s Lisa Taylor-Stone,” We are talking about business processes and outsourcing. We are also talking about innovation and technology, and taking advantage of whatever processes or equipment would be needed to move the business from one level to the next…” MORE
