E-Commerce Shrinks for First Time, Research Firm Says

Just as many Web retailers feared, online shoppers are being unusually frugal this holiday season. During the first 23 days of November, according to a report to be released later on Tuesday by the research firm comScore, consumers spent $8.19 billion online, a 4 percent drop from the same period last year. That marks the first annual decline since e-commerce took off.

“We thought that things would solidify in November,” said Gian Fulgoni, chairman of comScore, who said gut-wrenching declines in the stock market and the auto industry crisis “spooked people who might have been thinking the worst was behind us.” More