The Telemarketing Survey SCAM involving CLARO, Digicel and LIME

U2 Connect Location still on Digicel's website

It was the second time I was hearing it in as many weeks. The first story came from a friend, the second from my 71 year old mother. A young lady called, introduced herself using what I will immediately assume was a fake name. Said she was calling on behalf of Digicel, please note my mother is a LIME customer and has been since it was called Jamaica Telephone company, well because she worked there for 30 years too. The young lady then went on to say that they are doing a survey and at the end they will get a SIM card with $5,000 worth of Digicel credit on it. My mother said, but I have no use for that as I am a LIME customer but my daughters have Digicel phones, so go ahead.

The young lady then went on to ask my mother how does she rate the services and products of LIME, CLARO vs Digicel given the range of a low of 1 to a high of 5. Mom capitulated and gave 4 as answer for all questions. The young lady also asked for my mothers age range, general area that she’s living in and of course when asked, she replied that she got my mother’s number from “random” selection. The young lady then told my mother that she can go to U2 Connect in Baron’s Plaza to collect her SIM car with $5,000 Digicel credit on it. When my mom told me this yesterday morning I went to pick her up myself to see what this was about.

When we arrived in Baron’s Plaza, as I had figured U2 Connect Digicel store no longer exists. So, I came home Googled U2 Connect, got a number for the store and I’ve been getting a busy signal ever since. I then called another location to find out what was happening and I was told ” That location has been closed for the past two years.” Say it with me SCAM!

By the way my mother is upset and wants whatever data she gave to be removed from “their” system. I have the number that called my mother’s phone. It is 783 3919 of course when I call it, I was saying hello till I was blue in the face, the person on the other end listened to me, said nothing while I was listening to them breathe and whatever background noise of a man talking. A word to the negro on the other end, if you know this is your number and you have nothing to hide, say hello.

Questions
1. Who is hiring these telemarketing individuals to call to get demographic and survey data from
” random” LIME customers and ” random” DIGICEL customers?
2. Is Digicel, Claro, LIME aware of this ?
3. Is it possible that these LIME customer numbers and DIGICEL customer numbers can be so randomly selected or is someone SELLING Mobile Customer data?
4. How long as this SCAM been going on?

Say it with me SCAM! Someone needs to investigate.